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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Required Skills

Required skills

communication skills to liaise and negotiate with colleagues and clients

literacy skills to

create procedures

interpret legislative and standards requirements

interpret organisational policy and requirements

planning and organisational skills to

allocate roles and responsibilities

develop guidelines for uploading website content

meet organisational and other requirements for uploading site content

research skills to locate and evaluate available products and services

technical skills to

analyse websites

archive information

locate and use authoring guides

maintain and administer a website

publish on a website

undertake directory maintenance

use CSS and content templates

use FTP to move data or other files such as help files or links

use website design software

Required knowledge

copyright and intellectual property issues

information architecture

internet protocols

procedures for disseminating and documenting technical specifications

website architecture and business process design and how ebusiness sites fit into corporate strategy

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop procedures for uploading and removing website content that

reflects the strategic intent of the site while maintaining site security and privacy standards

adheres to quality standards for the updating process and data

carries out updates in a secure and convenient manner

research and recommend current industry products and services

Context of and specific resources for assessment

Assessment must ensure access to

ebusiness website

organisational documentation requirements and guidelines

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of candidate identifying analysing and evaluating procedures and tools from a variety of sources such as authoring tools and updating procedures

verbal or written questioning to assess candidates knowledge of major elements of website design

review of guidelines developed by candidate for uploading content

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may include:	business network people in the organisation system advising users of old data being archived and new content that has been posted when updating, loading and removing redundant content.
Content may include information and interactive features, such as:	background articles company information copyright and disclaimer notices customer only information customer-specific information error messages feedback mechanisms forms frequently asked questions hyperlink titles instructions product information ratings, rankings, testimonials and quotes from reviews reference pages site map what's new.
Documentation may follow:	audit trails International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards naming standards project-management templates report writing principles version control.
Server may include:	application and web servers BEA Weblogic servers email servers file and print servers firewall servers FTP servers IBM VisualAge and WebSphere Novell Directory Services (NDS) servers proxy or cache servers.
File transfer protocol client may include:	AxY FTP for Windows, Linux and Unix cftp for Unix Curl for Unix supports FTP, HTTP, and Telnet gFTP with GUI for Unix supports FTP, HTTP and SSH lftp command line FTP for Solaris, IRIX, HP-UX, digital Unix and Linux Lukemftp command-line FTP supports FTP and HTTP URLs NcFTP client command-line FTP and HTTP URLs for Solaris, FreeBSD, AIX, Linux.
Details may include:	author location and title of new files time of update.